Launch into Your Career as an Inbound Chat Analyst!
Launch into Your Career as an Inbound Chat Analyst!
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Eclerx Pune is currently seeking talented individuals to join our dynamic team as Inbound Chat Analysts. This is a fantastic opportunity for individuals who are passionate about providing exceptional customer service and thrive in a fast-paced environment. As an Inbound Chat Analyst, you will be the initial touchpoint of communication for our valued customers, addressing their queries and requests through live chat. You will have a crucial role in guaranteeing a positive and memorable customer experience.
- Tasks include:
- Addressing to customer inquiries through live chat in a timely and professional manner.
- Offering accurate information about our products and services.
- Resolving customer issues and escalating complex cases when necessary.
- Partnering with other team members to ensure smooth customer service operations.
Should you interested in this rewarding opportunity, please submit your application today! We are dedicated to creating a diverse and inclusive workplace where everyone can grow.
Analyst - Inbound Chat: Customer Operations at Eclerx
Eclerx is on the hunt for a skilled result-oriented and enthusiastic Analyst - Inbound Chat to join our thriving Customer Operations team. In this role, you will be the initial liaison for our valued customers via live chat, providing top-notch support and solving their inquiries in a timely and helpful manner.
- You will:
- Providing prompt and thorough responses to customer inquiries via live chat.
- Addressing a wide range of customer issues, escalating complex cases as needed.
- Keeping accurate records of customer interactions within our CRM system.
- Working alongside other team members to ensure a seamless and positive customer experience.
We are looking for:
- Excellent written and verbal communication skills.
- Familiarity with customer service principles and best practices.
- Ability to multitask in a fast-paced environment.
- Resourcefulness
If you are interested in join our team and make a real difference, we encourage you to apply today!
Customer-Focused Analyst Opportunity: Inbound Chat at Eclerx Pune
Are you driven about providing exceptional customer service? Do you thrive in a fast-paced environment and excel at resolving customer inquiries? If so, we have the perfect opportunity for you! Eclerx Pune is hiring a Customer-Focused Analyst to join our dynamic Inbound Chat team.
In this role, you will be the first point of contact for our valued customers, offering prompt and effective support through live chat interactions. You'll handle a variety of customer requests, from questions about products and services to technical support.
- Responsibilities Include: Guiding customers through troubleshooting steps and offering product recommendations
- Skills Required: Proficiency in English language, both written and verbal
- Benefits of Joining Our Team:Competitive salary and benefits package
If you are a enthusiastic and customer-centric individual who is ready to make a difference, we encourage you to apply! Send your resume to [email protected].
Eclerx Pune Seeks
Are you a passionate individual with a talent for communication? Eclerx Pune is actively seeking talented Support Specialists to join our growing team. In this role, you will be the first point of contact for our valued customers, providing exceptional service via live chat. If you have a desire to learn, we encourage you to submit your application.
- Responsibilities will include: resolving customer inquiries, providing product information, and troubleshooting issues in a timely and efficient manner.
- Benefits include health insurance, dental coverage, and paid time off.
- Interested candidates are encouraged to apply online at:
Shape a Difference: Inbound Chat Analyst Role at Eclerx
Are a passionate individual looking to make a real change? Eclerx is seeking for a talented and motivated Inbound Chat Analyst to become part of our thriving team. As an Inbound Chat Analyst, you will be the front line get more info for our cherished clients.
- Your responsibilities will include :
- Providing prompt and knowledgeable assistance to customers via live chat.
- Tackling customer inquiries in a timely manner.
- Working with internal departments to provide seamless customer experiences
If you are eager to learn, grow , and contribute meaningfully , we encourage you to submit your application .
Drive Excellent Customer Experience at Eclerx
As an Inbound Chat Analyst at Eclerx, you'll be a vital/crucial/essential part of our customer service team. Your proficiency/expertise/mastery in handling live chats will allow you to engage/connect/interact with customers, address/resolve/answer their inquiries in a timely and professional/courteous/helpful manner. You'll have the opportunity to showcase/demonstrate/utilize your communication/interpersonal/problem-solving skills while contributing/making a difference/helping to create a positive customer experience.
- Collaborate/Work alongside/Partner with colleagues to maintain/ensure/guarantee high service levels.
- Resolve/Handle/Address a wide range/variety/spectrum of customer inquiries via chat.
- Contribute/Participate/Be involved in ongoing training and development initiatives to enhance/improve/strengthen your skills.