Eclerx's Pune Office Analyst - Inbound Chat - Customer Operations
Eclerx's Pune Office Analyst - Inbound Chat - Customer Operations
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Are you enthusiastic about delivering exceptional customer service ? Do you thrive in a fast-paced environment where you can make a difference ? Eclerx is looking for a talented Analyst - Inbound Chat - Customer Operations to join our team at our Pune location .
In this role, you will be the primary support for our valued customers via live chat. You will handle a variety of inquiries , ensuring a positive and productive experience.
- Responsibilities include but are not limited to:
- Providing prompt and accurate responses to customers through live chat.
- Resolving customer issues effectively and efficiently.
- Documenting customer interactions and keeping logs accurately.
- Working alongside other teams to ensure a positive customer journey.
If you are a dedicated individual with excellent communication and problem-solving skills, we encourage you to apply!
Build your career as an Analyst in Customer Operations - Inbound Chat at Eclerx
Are you a driven individual with a knack for interaction? Do you thrive in a energetic environment and stand out in providing exceptional customer service? If so, Eclerx has an exciting opportunity waiting for you!
We are currently hiring talented Analysts to join our Customer Operations - Inbound Chat team. As an Analyst, you will be the primary liaison for our valued customers, resolving their concerns in a prompt and courteous manner.
Utilize your {strongcommunication skills to create clear and concise responses, ensuring a seamless customer experience.
- Play a role in maintaining a high level of customer retention
- Work together with our dedicated support team to resolve complex concerns
- Always learn your understanding in our products and services
Become a dynamic team where your contributions are valued, and you have the opportunity to advance in your career. Apply today!
Customer Service Analyst Opportunity at Eclerx, Pune
Are you a dedicated individual with a passion for providing exceptional customer service? If so, then we have an fantastic opportunity for you! Eclerx is currently seeking a talented and enthusiastic Inbound Chat Analyst to Job Opportunity: Analyst – Inbound Chat – Customer Operations at Eclerx Pune join our team in Pune.
This role involves providing support via chat. You will be the first point of contact for customers, providing prompt and courteous service.
We offer a collaborative work environment with opportunities for advancement. If you are looking for a challenging and rewarding career in customer service, we encourage you to apply!
- Responsibilities include but are not limited to:
- Provide prompt and courteous customer support via chat.
- Respond to customer inquiries in a timely and helpful manner.
- Troubleshoot customer issues and provide solutions.
- Document customer interactions accurately.
- Maintain a positive and professional attitude at all times.
Support Analyst Position : Inbound Chat at Eclerx Pune
At Eclerx Pune, we're seeking a motivated Customer-Focused Analyst to join our growing team. In this exciting role, you'll be the first point of contact for our valued customers via inbound chat. Your responsibility will be to offer exceptional customer service by handling inquiries, troubleshooting technical issues, and maintaining a positive customer experience.
- Employing your analytical skills to pinpoint customer issues quickly and efficiently.
- Collaborating internal teams to find solutions for complex customer requests.
- Staying up-to-date on our services and industry trends.
If you're a team player with a passion for customer service, we encourage you to apply. This is your chance to make a real difference in the lives of our customers.
Eclerx Pune Seeks Inbound Chat Analysts for Customer Operations
Eclerx Pune is actively searching for talented and enthusiastic Inbound Chat Analysts to join its growing Customer Operations team. The ideal candidate will have strong communication skills, a passion for customer service, and the ability to work effectively in a fast-paced environment. If you are a highly motivated individual who enjoys providing exceptional customer support, this could be the perfect opportunity for you!
Responsibilities will encompass providing prompt and courteous assistance to customers via live chat, resolving inquiries and issues efficiently, and documenting interactions accurately.
- To be successful in this role, you will needTo excel as an Inbound Chat Analyst, candidates shouldSuccessful applicants must a strong understanding of customer service principles, excellent typing skills, and the ability to multitask effectively.
- Proficiency in English is required.Knowledge of additional languages is a plus.Excellent written and verbal communication skills are essential.
Specialist - Inbound Chat: Empowering Customers at Eclerx
At Eclerx, our Associate s for inbound chat are the soul of customer engagement . They provide a exceptional interaction to each customer who connects through our system. These dedicated individuals are driven about addressing customer issues in a prompt and courteous manner. By proactively guiding customers, they foster lasting connections and contribute to the overall success of Eclerx.
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